Eddyfi Technologies is seeking an After Sales Technician to join our dynamic after-sales service team.
Posted 33 day ago
Eddyfi Technologies is seeking an After Sales Technician to join our dynamic after-sales service team. In this role, you will play a pivotal role in the calibration and maintenance of our cutting-edge instrumentation devices, both in our state-of-the-art laboratory located in Villebon-sur-Yvette and on customer sites. Expect regular domestic and international travel as part of this role, making proficiency in English essential for effective communication with internal and external stakeholders.
- Calibration and Maintenance: Perform precise calibration and preventive maintenance on electronic equipment to ensure optimal functionality.
- Fault Diagnosis and Repair: Conduct thorough fault diagnoses, execute necessary repairs, and perform final quality control checks.
- Documentation: Maintain impeccable documentation to ensure traceability for every intervention.
- Customer Interaction: Interact with customers to comprehend their requirements and provide tailored solutions during on-site interventions.
- Customer Satisfaction: Ensure high levels of customer satisfaction by delivering exceptional service.
- Education: Hold a degree in electronics or measurements with a focus on instrumentation.
- Experience: Possess a minimum of two years of experience in after-sales service, particularly on electronic products.
- Travel: Be available for travel, including international trips, when required.
- Customer-Centric: Demonstrate an ability to work in an environment with stringent customer satisfaction requirements.
- Communication: Exhibit excellent communication skills, both oral and written, in both French and English.
What We Offer:
- State-of-the-Art Facilities: Work in our new premises, including a modern laboratory equipped with cutting-edge instruments.
- Continuous Learning: Access various training courses, both online and in person, to stay updated on state-of-the-art products and processes.
- Flexibility: Enjoy flexible working hours that cater to your work-life balance.
- Dining Benefits: Receive restaurant vouchers to support your meals.
- Social Engagement: Participate in various social events organized regularly, fostering team spirit and camaraderie.
Eddyfi Technologies is an equal opportunity employer committed to fostering a positive work environment. We value diversity, safety, and quality in all aspects of our operations. We encourage employees to contribute their ideas for continuous improvement and are dedicated to maintaining a safe and accountable workplace.