After-sales technician

Eddyfi Technologies

Full Time

On Site

United Kingdom

Eddyfi Technologies is seeking an After Sales Technician to join our dynamic after-sales service team.


Posted 33 day ago

Position Summary:

Eddyfi Technologies is seeking an After Sales Technician to join our dynamic after-sales service team. In this role, you will play a pivotal role in the calibration and maintenance of our cutting-edge instrumentation devices, both in our state-of-the-art laboratory located in Villebon-sur-Yvette and on customer sites. Expect regular domestic and international travel as part of this role, making proficiency in English essential for effective communication with internal and external stakeholders.

Key Responsibilities:

  • Calibration and Maintenance: Perform precise calibration and preventive maintenance on electronic equipment to ensure optimal functionality.
  • Fault Diagnosis and Repair: Conduct thorough fault diagnoses, execute necessary repairs, and perform final quality control checks.
  • Documentation: Maintain impeccable documentation to ensure traceability for every intervention.
  • Customer Interaction: Interact with customers to comprehend their requirements and provide tailored solutions during on-site interventions.
  • Customer Satisfaction: Ensure high levels of customer satisfaction by delivering exceptional service.

Your Skills:

  • Education: Hold a degree in electronics or measurements with a focus on instrumentation.
  • Experience: Possess a minimum of two years of experience in after-sales service, particularly on electronic products.
  • Travel: Be available for travel, including international trips, when required.
  • Customer-Centric: Demonstrate an ability to work in an environment with stringent customer satisfaction requirements.
  • Communication: Exhibit excellent communication skills, both oral and written, in both French and English.

What We Offer:

  • State-of-the-Art Facilities: Work in our new premises, including a modern laboratory equipped with cutting-edge instruments.
  • Continuous Learning: Access various training courses, both online and in person, to stay updated on state-of-the-art products and processes.
  • Flexibility: Enjoy flexible working hours that cater to your work-life balance.
  • Dining Benefits: Receive restaurant vouchers to support your meals.
  • Social Engagement: Participate in various social events organized regularly, fostering team spirit and camaraderie.

Eddyfi Technologies is an equal opportunity employer committed to fostering a positive work environment. We value diversity, safety, and quality in all aspects of our operations. We encourage employees to contribute their ideas for continuous improvement and are dedicated to maintaining a safe and accountable workplace.

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